Privacy Policy for Sadad - سداد

Last Updated: 01/01/2026

1. Introduction

Sadad - سداد (the “App”) is published and operated by MUZUN NET W.L.L. (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect your personal information when you use the Sadad - سداد mobile application available on the App Store and Play Store.

2. Information We Collect

To provide peer-to-peer transfers, we collect the following types of data:

A. Personal and Account Information

When you register, we collect personal identifiers such as:

Name
Phone Number (used as your unique ID for transfers)
Email Address

B. Financial Information

To facilitate transactions, we collect and process:

Transaction history (sender, receiver, amount, timestamp).
Wallet balance.

C. Device and Log Data

We collect information about your device to prevent fraud and ensure security, including:

Device identifiers (such as app-generated identifiers) and device model.
IP address.

3. How We Use Your Information

We use your data for the following purposes:

Service Delivery: To create your account, process payments, and transfer funds between users.
Safety & Security: To detect and prevent fraud, money laundering, and unauthorized access.
Support: To resolve customer support issues and disputes.
Communication: To send transaction receipts and important service updates.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: With third-party payment processors and banking partners necessary to complete your transactions.
Legal Requirements: If required by law, regulation, or legal process (e.g., government authorities).

5. Data Security

We implement industry-standard security measures (including encryption and secure protocols) to protect your personal and financial information. However, no method of transmission over the internet is 100% secure.

6. Data Retention and Deletion

We retain your personal and transaction data for as long as required by financial regulations and to maintain your account.
Account Deletion: You have the right to request the deletion of your account and associated data. You can do this within the App settings or by contacting us at the email below. Note: Some transaction records must be retained by law even after account deletion.

7. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: